The easiest and cheapest way to make a change to your booking is to log in to My Account and request the amendment there. With some ferry companies, we'll be able to confirm your amendment straight away, but if we can't, we'll do our best to have it confirmed within 48 hours.
|Direct Ferries amendment and cancellation fees||via My Account||via Help Centre or phone|
|Amendment Fee Tickets < £100 / €100||FREE||£30 / €30|
|Amendment Fee Tickets > £100 / €100||FREE||£45 / €45|
|Cancellation Fee||FREE||£45 / €45|
Operator fees may apply. Please note that due to data protection laws, we cannot process cancellations via email.