If you amend your booking online through MyAccount, we charge the fare difference and a £10/€10 amendment fee. Amending your booking through MyAccount is quicker and cheaper, so we suggest requesting your changes there.
If you request your amendments through our help centre or by phone, we charge the fare difference plus an amendment fee of £45/€45, if your initial ticket booking cost more than £100/€100 and £30/€30 if your initial ticket booking cost less than £100/€100.
|Direct Ferries amendment and cancellation fees||via My Account||via Help Centre or phone|
|Amendment Fee Tickets < £100 / €100||£10/€10||£30 / €30|
|Amendment Fee Tickets > £100 / €100||£10/€10||£45 / €45|
|Cancellation Fee||£10/€10||£45 / €45|
Operator fees may apply. Please note that due to data protection laws, we cannot process cancellations via email.