Can I make changes to my ferry booking?
- Do you charge for ferry booking cancellations?
- What's the easiest way to cancel my booking?
- What's the easiest way to make an amendment to my ferry booking?
- Can I cancel my ferry booking and get a refund?
- Can I amend my ferry booking?
- Can I add a return ferry trip to my original booking?
How to check-in at the ferry port?
- What do I do if I’m late or likely to miss my ferry crossing?
- What can I expect onboard the ship?
- When do I need to check-in when traveling by ferry?
- Can I get on an earlier ferry crossing?
- Do I need to pick up a boarding pass or ticket at the ferry port?
- How can I find directions to the ferry port?
How to book a ferry?
- How long does it take to confirm a ferry booking?
- I haven’t received a confirmation email, now what?
- Do you send out ferry tickets?
- My payment has gone through, but I haven't received my confirmation email, where is it?
- Why hasn't my payment gone through?
- How do I pay for my ferry booking?
Can I bring pets onboard the ferry?
General ferry inquiries
- My question isn’t answered, now what do I do?
- Where can I find more information on my rights to refunds and compensation in the event of cancellations and delays?
- Where can I find your terms and conditions?
- How do I leave feedback?
- Where can I find your privacy policy?
- Can I get a VAT receipt for my ferry booking?