If you would like to reschedule, please provide details in the description box below about which alternative you'd like to choose such as route, date and time.
Your Direct Ferries Reference Number starts with the letters DFP. You can find this reference at the top of your confirmation email.
Please enter your Direct Ferries Reference Number that starts with DFP. If you need help finding your DFP reference number click here: https://help.directferries.com/hc/articles/19680787557906
Please select the new date you wish to travel on. If you only need to adjust the sailing time, choose your existing travel date.
Please tell us the new sailing time you'd like for the outbound trip. If it's not available, we'll let you know the closest option.
Please tell us the new sailing time you'd like for the return trip. If it's not available, we'll let you know the closest option.
Make sure to include in the description box below the details of the passengers you wish to change. In case you need to add or swap a passenger, don't forget to include the full name, date of birth, nationality and document number for a quicker resolution of your request.
If you also need to change the sailing date/time together with the route, make sure to include these details in the description box below as this will ensure a quicker resolution of your request.
Make sure to provide in the description box below as many details as possible, such as what cabin capacity you would like or the type of cabin (inside or outside) for a quicker resolution of your request.
If you only booked a one way ticket you can select the option 'Cancel outbound only'.
Please enter the details of your request. A member of our Customer Service team will respond as soon as possible.