Submit a request

Please enter your Direct Ferries Reference Number that starts with DFP. If you need help finding your DFP reference number click here: https://help.directferries.com/hc/articles/19680787557906

Please select the date when you found the lower-priced offer.

Enter the approximate time you found the lower-priced offer. This helps us verify the offer, as prices can change throughout the day.

Enter the lower price you found and include the currency (for example: €120.50, £99.99 or 150 USD).

Enter the name of the website where you found the lower-priced offer.

Enter the full web address (URL) where you found the lower-priced offer. Please also attach the screenshots in the attachment below - showing the offer price and relevant details before submitting your claim.

Please enter the details of your request. A member of our Customer Service team will respond as soon as possible.

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