If you change your booking online in My Account, we'll charge you the difference in the fares and a £10/€12 fee. If you purchased a flexi ticket type (one where fees do not apply) or added Cancel for any reason to your booking, you'll only need to pay the difference in fares.
We understand that mistakes can happen, so if you need to change your booking within the first 24 hours, we'll cover the £10/€12 fee, and you'll only pay the fare difference.
It's quicker and cheaper to change your booking in My Account, so it's best to do it there.
If you choose to change your booking through our messenger or contact form, we'll charge the difference in fares and up to a £20/€25 fee.