Skip to main content
My Account
  1. Direct Ferries
  2. Help Centre
  3. 📚 FAQs
  4. ❓ General Questions

❓ General Questions

More of our most frequently asked questions.

  • Can I add a cancellation cover or upgrade to a flexi ticket?
  • Can I add a return trip to my original booking?
  • Can minors travel unaccompanied?
  • Do you offer open tickets?
  • Can I book an unaccompanied vehicle?
  • How can I pay for my ferry booking?
  • How long does it take to confirm a ferry booking?
  • Can I travel with rental car and how do I book if I don't know all the vehicle details?
  • Can I book multiple vehicles in the same booking?
  • Is ''Camping on board'' available?
  • How much luggage can I take on the ferry?
  • I’m pregnant, can I travel by ferry?
  • Can I bring food on the ferry?
  • How can I book different passengers, vehicles, or routes for each direction?
  • How do I know if I should book as a freight vehicle or not?
  • How to log in to My Account
  • Where can I find the booking reference?
  • How can I request an invoice?
  • How long does it take to disembark the ferry?
  • Who do I contact regarding lost property on a ferry?
Čeština Dansk Deutsch Ελληνικά Español Suomi Français Italiano 日本語 Nederlands Norsk Polski Português Русский Svenska
Help 0